Welcome to Javes Luxury Residence. These Terms and Conditions govern your use of our website, services, and your stay at any of our properties. By making a reservation or using our services, you agree to comply with and be bound by the following terms.
1. Booking and Reservation
- All bookings are subject to availability and confirmation.
- Guests must provide valid identification upon check-in.
- Full or partial payment may be required to secure your reservation, depending on the type of apartment or service.
- Check-in and check-out times will be communicated during the booking process.
2. Cancellation and Refund Policy
- Cancellations made 48 hours before check-in may be eligible for a partial refund.
- No refunds will be issued for no-shows or cancellations made less than 48 hours before arrival.
- Refund processing timelines may vary based on payment method.
3. Guest Responsibilities
- Guests are expected to keep the apartment in good condition and avoid damage to property.
- Damages caused by negligence or misuse will be billed to the guest.
- Guests must adhere to community and noise rules, especially in shared environments.
4. Use of Property
- Apartments are for residential use only. Commercial use without permission is prohibited.
- Subletting or transferring your stay to another party without consent is not allowed.
- Pets are not allowed unless explicitly stated in the apartment listing.
5. Services and Amenities
- Services such as car hire, laundry, and others are subject to availability and may incur additional charges.
- While we ensure the availability of amenities (e.g., internet, smart TVs, security), we do not guarantee uninterrupted access due to maintenance or technical issues.
6. Security and Liability
- Javes Luxury Residence is committed to guest safety and provides 24/7 security at all locations.
- However, we are not liable for personal injuries, loss, theft, or damages during your stay.
- We advise guests to take reasonable precautions and secure their valuables.
7. Data Privacy
- We collect personal data only for booking, communication, and improving your experience.
- Your data is securely stored and will never be shared with third parties without your consent.
8. Changes to Terms
- We reserve the right to modify these terms at any time. Updated terms will be published on our website and apply immediately to new reservations.
9. Contact Us
For questions or concerns about these terms, please contact us at:
📧 Email: vogugu53@gmail.com
📞 Phone: +2348120207444
📍 Office Address: Plot 5, Tunde Gabby Street, Behind County Hospital, Aguda Ogba
